Newest updates

March 22nd update

Author Side
  • Fixed the issue with books not uploading/updating properly.
  • Stopped sending "Time to Publish" emails if all the links have been provided.
  • Ability to send messages to participants (as well as reviewers).

Reader Side
  • Fixed an issue with books not showing unless all optional stores were checked.
  • Fixed an issue with review copies not being available when a reader was blocked.
  • Changed when review due emails are sent (now based on the reader due date instead of the review campaign end date).

March 21st update

We had an issue with emails not sending over the weekend, but that has been resolved and the emails are sending properly now.

Fixes on the Reader Side:
  • Fixed the issue with books being duplicated under "Pending Publishing"
  • Brought back the numbers on the "My Review Copies" tabs.
  • Star rating is now accessible.

March 17th update

We're working hard on fixing the bugs that have shown up on the website. We thank you for your patience as we work through them.

Author Side
  • Removed the auto-generating of PDF (it's now optional)
  • Fixed emails not sending (or not sending at the right time)
  • Fixed claims showing up double
  • Added a 404 page when a blocked reader finds your review campaign

Reader Side
  • Fixed not being able to claim new review copies because of overdue team reviews.
  • Fixed the ACX URL when trying to claim an audiobook code.
  • Fixed reviews not getting marked as "Completed" when all the requirements were completed.
  • Fixed books not showing unless all optional stores were selected
  • Changed the default order from oldest to newest on the "Active", "Due", "Pending Publishing" and "Delayed/Rejected" tabs.

March 10th update

Author Side
Since our developers are in the UK and they mostly work while the rest of us sleep, we've got a whole bunch of fixes already implemented today. Here's a quick summary.

  • Fixed all known billing issues, so if you've been having issues in this area please try again and let us know how it goes!
  • We've sent all the emails that were missed in the first 2-3 days after the re-launch. So your readers will have been notified about their reviews being due, or new review campaigns that you created.
  • We've had to temporarily disable send to kindle functionality (I think Amazon may have blacklisted our [email protected] email address. We're still waiting back from them to see how we can resolve this.)
  • Team members should now be fully functional again, so if you're still experiencing any issues surrounding this please let me know!
  • Various other bug fixes that aren't noteworthy
  • A number of stability improvements and fixes for errors we've seen in the logs
At this point, we believe that we've fixed all of the problems that have broken critical parts of the new system and will start working on issues of secondary importance (stuff that's annoying, but not breaking anything). If you see something that is breaking your ability to use the site, please let me know because we may not be aware of it!

Reader Side
Today's reviewer update!
  • We've resolved the issue with review copies being not available, even though they were in the previous system
  • Fixed a few login issues
  • Fixed certain types of emails that weren't being sent. The developers didn't quite have time today to send the ones that failed to send in the last two days, but that will be done first thing tomorrow (UK time
  • Further stability improvements 

Other known problems we're looking into: 
  • Send to Kindle doesn't work. I have a feeling Amazon blocked our [email protected] address, so we're trying to reach someone there who knows what might have happened. Once we know more we'll be able to resolve this. 
  • Continuing to improve site stability as load increases. 
  • A few other smaller issues that aren't quite as critical  So far I'm quite happy with the progress we've made since launch. By the end of the week I'm thinking that we'll have things running as they should be!

Booksprout 2.0 is live!

Author Side
  • Review Campaigns for Audiobooks
  • Ability to send messages via Booksprout
  • Ability to block readers right away
  • Added Review Teams
  • Added Notifications in the dashboard
  • Ability to view all the Reviews in one place
  • Added reader profiles
  • Ability to run endless review campaigns
  • Ability to run review campaigns on previous books
  • Ability to have scheduled and draft review campaigns

Reader Side
  • Ability to select stores you can review on
  • Added the review rank
  • Replace categories with tags
  • Ability to follow an author at any time
  • Ability to mark a review as "delayed" or "rejected" for Amazon
  • Books that don't have links are moved to "Pending Publishing"